We will accept returns on "regular stock" merchandise for exchange or refund only if the item is defective. All returned items must be in new, resalable condition, with all tags attached and in the original packaging. Return claim should be made within 7 days after receiving your order. All sales on custom orders and sale items (including coupon discounts) are final. Please contact us before returning an item to obtain a return authorization. Shipping is not refundable.